{"id":33,"date":"2026-10-11T11:16:57","date_gmt":"2026-10-11T09:16:57","guid":{"rendered":"https:\/\/staging.letterknus.nl\/verzenden-en-levertijd\/"},"modified":"2026-10-27T10:48:15","modified_gmt":"2026-10-27T09:48:15","slug":"verzenden-en-retourneren","status":"publish","type":"page","link":"https:\/\/letterknus.nl\/en\/verzenden-en-retourneren\/","title":{"rendered":"Postage and returns"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In the Netherlands I send your order with DHL, for &euro;4.35. To Belgium it goes with PostNL, for &euro;9.50. Because I make everything by hand, it takes a little while: I usually make your order within 1 to 3 days and then post it. It\u2019s then delivered to your door. If I\u2019m away for a while, I\u2019ll say so here on the site. I pack everything in a little cardboard box, with paper and a sticker.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Live nearby? Then you can also collect your order in Hoofddorp, free of charge. Choose \u201cCollect in Hoofddorp\u201d at checkout. When your order is ready, I\u2019ll send you an email. Just send me a message, and we\u2019ll arrange a time and I\u2019ll give you the address.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A garland with a name is made to order. That\u2019s why you can\u2019t exchange or return it, unless something is wrong with it. In that case, let me know within two months and I\u2019ll put it right. The cost of sending it back is then on me.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The same goes for a pacifier cord with an embroidered name. For a pacifier cord without a name, you have a 14-day cooling-off period after you receive it. You can withdraw on the <a href=\"\/en\/herroepen\/\">Withdrawal<\/a> page, which also explains how to send it back. You pay the cost of sending it back.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Not happy with the print on your name garland after all? Send me a message and we\u2019ll see together whether an exchange is possible. You then pay the postage and sometimes a small fee.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In Nederland verstuur ik je bestelling met DHL, voor . Naar Belgi\u00eb gaat hij met PostNL, voor . Omdat ik alles met de hand maak, duurt het even: meestal maak ik je bestelling binnen 1 \u00e0 3 dagen en gaat hij dan op de post. Daarna wordt hij bij je thuis bezorgd. Ben ik er [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Verzenden en retourneren | Letterknus<\/title>\n<meta name=\"description\" content=\"Zo verstuur ik je bestelling, en dit moet je weten over maatwerk, bedenktijd en retourneren.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/letterknus.nl\/en\/verzenden-en-retourneren\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Verzenden en retourneren | Letterknus\" \/>\n<meta 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